Services

Backup as a Service (BaaS) – Managed Backup for Your Business

Backup as a Service is a comprehensive backup solution managed by our team. We take responsibility for protecting your data, while you focus on your business.

What is Backup as a Service?

Backup as a Service (BaaS) is a service in which an external provider (us) takes full responsibility for backing up your data. Unlike self-managed backup solutions, BaaS includes not only the infrastructure, but also monitoring, maintenance, testing, and 24/7 technical support. You define what should be backed up and how often; our experts take care of the rest.

How does Backup as a Service work?

  • 1 Analysis of the IT environment and backup requirements (RPO/RTO)
  • 2 Development of a backup strategy and retention policies
  • 3 Deployment of agents or configuration of agentless backup
  • 4 Configuration of schedules and reporting
  • 5 Automated backups according to the defined schedule
  • 6 24/7 monitoring with alerts and escalation
  • 7 Regular restore tests and reporting
  • 8 Support with data restoration

Benefits of Backup as a Service

  • Full provider responsibility for backup management
  • 24/7 monitoring and alerting
  • Regular restore testing
  • Technical support
  • Monthly backup status reports
  • Predictable monthly costs
  • No need to hire backup specialists
  • SLA guarantee for data restoration

BaaS Security

Our BaaS solutions use end-to-end encryption (AES-256), secure data transfer (TLS 1.3), and storage in a certified ISO 27001 Data Center. Immutable backups protect against ransomware. Strict access control and operational audits ensure data security and regulatory compliance.

Where is the data stored?

All data is stored in our Tier III Data Center in Poland. The location in Poland ensures compliance with GDPR and Polish regulations. Redundant infrastructure and regular testing guarantee data availability and integrity.

Who is Backup as a Service for?

Companies without an IT department

Needing professional backup without their own resources

Small and medium – sized businesses

Looking for predictable backup costs

IT departments under pressure

Delegating backup management to an external partner

Regulated companies

Requiring auditable and compliant backup solution

Frequently asked questions

Cloud backup is infrastructure – a place to store backups. BaaS is a complete service that includes monitoring, maintenance, testing, and support. With BaaS, we take responsibility for the entire backup process.

We monitor the status of all backup tasks, storage utilization, agent health, and data integrity. Automatic alerts and escalation to our team are triggered in case of issues.

We typically perform restore tests every quarter. For critical systems, more frequent testing is possible. Test results are documented and reported.

Yes, we provide a self-service portal for restoring files and folders. For full system recovery or emergency situations, our team is available 24/7.

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